Pickleball Social Club – Cancellation and Refund policy

Thank you for signing up to play pickleball with HUB Sports Boston at the Pickleball Social Club. Please read below for our policies regarding rescheduling, cancellations, and refunds:

We understand that plans can change. Rescheduling requests made before 24 hours from the time of the booking reservation will be accommodated at no additional charge, pending court availability. Cancellation requests made before 24 hours from the time of the booking reservation will be issued a forever pickleball credit that can be used at a future time in customer’s discretion.

All requests for cancellations or reschedules made within 24 hours of a booking reservation will not be refunded as the booking reservation is considered final.

In the event the Pickleball Social Club is forced to cancel a reservation due to weather or another event outside of the customer’s control, the customer will be offered a choice of a forever credit, a reschedule, or a refund.

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